At DropShipify, we are committed to processing and shipping orders as quickly as possible. Please review our cancellation policy before placing your order.
Order Cancellation
Orders may be canceled within 12 hours of purchase or before they have been processed for shipment, whichever comes first.
Once an order has been processed or shipped, it can no longer be canceled.
How to Cancel an Order
To request an order cancellation, please contact our customer support team as soon as possible with the following information:
- Full Name
- Order Number
- Reason for Cancellation
We will review your request and notify you whether your order qualifies for cancellation.
Refunds
If your cancellation request is approved, a full refund will be issued to your original payment method.
Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.
Orders Already Shipped
Orders that have already been shipped cannot be canceled. If you no longer want the item, you may be eligible for a return after delivery in accordance with our Return & Refund Policy.
Contact Us
If you have any questions about this Cancellation Policy or need assistance with your order, please contact our customer support team through our Contact Us page.